The objective of Housekeeping in a hotel is to provide clean, hygiene and well maintained environment for guests. A great Housekeeper must have a keen eye for detail. Housekeeping teams today, have extensive guest contact and through these interactions look for opportunities to preempt guest needs and provide superior service.

Laundry

The culinary brigade takes pride in cooking a variety of different cuisines to enhance the culinary experience of our guests. The chefs are creative and are constantly training each other to improve skills in different cuisines and sections of the kitchen. The culinary brigade ensures that the food served at the hotel is of superior quality and taste. We place great emphasis on using the best ingredients from around the world and India, cooked to perfection to give our guests memorable dining experiences. Our culinary brigade takes pride in going the extra mile in meeting special guest requests.

The kitchen stewarding team supports the food and beverage department by ensuring the highest standard in hygiene and sanitation of the food service areas. Kitchen stewards are a critical part of the food and beverage operations, they maintain the quality and quantity of expensive serve ware and utensils.

The objective of the department is to provide exceptional food and beverage service at restaurants, bars, poolside, in rooms and at banquet facilities of the hotel. The Food & Beverage teams take pride in making all guest visits memorable by ensuring that guest needs are met and the experience is enhanced by personalised service and care.

The objective of the front office is to provide impeccable and consistent service to all guests that visit the hotel reservations, concierge, telephone operations, cashiering, bell desk and business centre. The front office department strives to offer efficient and personalised guest service in a warm and courteous manner with the aim of delivering an unforgettable experience.

The Planet Hollywood, Thane City provides world class spa experience for our guests and associates; a place where beauty, comfort, knowledge and personalised attention create a totally memorable and rejuvenating experience. Our goal entails building enduring and rewarding relationships with our guests through knowledge, wellness and superior service.

We are committed to the growth and development of our employees. We provide focused and consistent training and development programmes for all our employees. These learning initiatives are aimed at enhancing work related knowledge, skills and attitude unique to Planet Hollywood, Thane City. We take pride in being recognized for our best practices in training and development.